Q: Why does my ReMask result still look like the original with the background?
A: After you save your masked image back to Photoshop it will have a transparent background. If you have a duplicate layer underneath the masked layer then you will still be able to see it. You will need to make the original layer invisible or put something in between the masked layer and the original layer so that you can see the cutout.

Q: Where is the Recovery Slider?
A: The Recovery slider is part of the Refinement toolset. These tools will become available after you have created your tri-map and clicked the Compute button. Also, for the sliders to be active you MUST be in the KEEP view – otherwise they will be grayed out.

Q: How do I bring in a new sky/background?
A: This part of your workflow is actually done outside of ReMask. So it will be based off of your own personal workflow preference. You’ll want to have an understanding of layers and your host program setup.

Option 1: The first way to merge your two images is by manually dragging the new background image into the project file that has your mask in it. To do this go to File -> Open and select the image you want and then click OK to open it in Photoshop. (You should still have your newly masked image open in Photoshop.) You will also want to make sure to unlock the layer if it is locked before you try moving it. Then, go to your Photoshop toolbox and select the image into the the project that contains your new layer Move tool and drag your new background mask. Adding the new background will create a new layer in your project.

Option 2: The second merging method that you can use is to place the new background file into your project using Photoshop’s place feature. To do this, you will need to already have your newly Re- Masked image open and then go to FIle -> Place. Select the new background image that you would like to add and then click “Place”. This will automatically add the new image into your open project file. You can then go to your Layers Palette to see that your image has been added as a new layer. You can rear- range your layers to put the newly added background layer behind your masked layer.

Q: Does ReMask have shortcut keys?
A: Yes, ReMask has shortcut keys to help streamline your workflow. Check out the list of shortcut keys here.

Q:Why am I getting this error “make sure you have enough pixels as Keep and Cut in the selected region”?
A: This means that your tri-map is not complete. When creating your tri-map be sure that you have used all three colors: Red to cut, Green to Keep and Blue to compute. Also, make sure that there are no gaps in your blue outline. Anything outlined in blue should be closed off from your red and green selection. So for example, if you are outlining a soccer ball be sure that the circle around the ball is closed off.

Q:I can’t find ReMask in Fusion/Aperture/iPhoto/Lightroom.
A: The masking process requires the use of layers and transparency, which is not supported through these host programs. In order to use ReMask you will need a program such as Photoshop, Photoshop Elements, PaintShop Pro or Serif PhotoPlus. You can also use photoFXlab as well. You also have the option of using photoFXlab through Aperture, iPhoto or Lightroom and accessing ReMask through it.

Q: My mask is too jagged/transparent? How do I refine it?
A: There are two things that can help with this.
1. Before you mask, you’ll want to make sure that your image is clean…no noise, no artifacts. Use DeNoise and DeJPEG to help with any corrective issues.

2. Use the refinement tool set to clean up your mask – work in the Mask view so that you can easily identify areas for cleanup. Also, be sure not to over-apply the Mask Strength or Hardness sliders.

Q: What is the magic brush and/or what does it do?
A: The Topaz Magic Brush tool (which becomes available after you select “Compute Mask”) allows you to make intricate detail eliminations and recoveries to selected parts of your image. It will only affect the blue area of your initial tri-map. It will not change your original red and green selections.

Q: How do I get the eye dropper tool?
A: Whenever you select the Single Color or Dual color tools the eyedropper will automatically pop up so that you can make your color selection.

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